Terms & Conditions, Privacy Policy, and Disclaimer

Effective Date: Friday, July 24th, 2026

These Terms & Conditions, Privacy Policy, and Disclaimer (“Terms”) apply to the website, services, training packages, private training sessions, group classes, multi-week courses, memberships, subscriptions, workshops, consultations, digital materials, and online content offered by dreamlike4paws LLC (“dreamlike4paws,” “I,” “me,” or “my”).

By accessing this website, creating an account, purchasing or booking a service, enrolling in a class or membership, or participating in training, you acknowledge that you have read, understood, and agreed to these Terms and any applicable service descriptions, intake forms, participation agreements, informed-consent documents, and waivers.

1. Eligibility and client accounts

You must be at least 18 years old, or the legal age of majority in your jurisdiction, and have the legal authority to enter into a binding agreement to purchase or participate in services.

You are responsible for providing accurate and current information and for maintaining the security of your account. Services may not be used in violation of any applicable law or regulation.

2. Services and training approach

dreamlike4paws provides reward-based dog training, behavior support, private training sessions, group classes, workshops, memberships, online content, and related educational services.

Training recommendations and services are tailored to the information available about the dog, household, environment, and training goals. Training plans may be adjusted as the dog’s behavior, health, emotional state, progress, or circumstances change.

No particular training or behavior result is guaranteed. Progress depends on many factors outside my control, including the dog’s history, health, genetics, environment, emotional state, opportunities to practice, consistency of implementation, and participation by the client and other household members.

3. Purchases, prices, and payment

Prices, package contents, class schedules, membership benefits, validity periods, and other material terms are displayed on the applicable service or purchase page.

By completing a purchase, you agree that:

You have reviewed the description and material terms of the service.
You are authorized to use the selected payment method.
You agree to pay the displayed price and any applicable taxes or disclosed charges.
You understand that purchasing a service does not override eligibility, safety, intake-form, or waiver requirements.

Prices and future offerings may change at any time. A price change will not alter the price of a completed purchase unless the client and dreamlike4paws agree otherwise. Obvious pricing or description errors may be corrected.

4. Required intake forms, waivers, and disclosures

Depending on the selected service, clients may be required to complete an intake form, health questionnaire, pre-class questionnaire, participation agreement, informed-consent document, liability waiver, veterinary release, or other applicable documentation.

Required documents must be completed accurately and submitted before participation. If required documentation has not been completed, I may provide a reminder at the scheduled start time, delay participation, or refuse to allow the client or dog to participate.

Failure to complete required documents does not automatically entitle the client to a refund, credit, extension, or makeup. Any exception is at my discretion.

Clients must disclose relevant information about their dogs, including known or suspected aggression, bites, guarding behavior, reactivity, fear, anxiety, health limitations, contagious illness, injuries, or other circumstances that could affect safety or participation. I may request veterinary clearance when appropriate.

5. Training packages and validity periods

Each training package is valid for the period stated in the package description at the time of purchase. The validity period begins on the purchase date unless the package description expressly provides otherwise.

All included sessions must be completed before the package expiration date. Booking a session before expiration does not preserve that session if the appointment will take place after the package has expired.

Clients are responsible for monitoring package expiration dates and scheduling sufficiently early to allow all sessions to be completed. Appointment availability is not guaranteed, particularly near the end of a package’s validity period.

dreamlike4paws or its booking platform may send automated notices approximately 30 days and 10 days before a package expires. I may also send an additional courtesy reminder. Automated and courtesy reminders are not guaranteed.

Failure to receive a reminder does not extend the package, prevent its expiration, or restore expired sessions.

Once a package expires, all remaining sessions expire and cannot be booked, redeemed, transferred, or refunded.

6. Package extensions

A client may contact me to request an extension before a package expires. Extensions are considered case by case and are not guaranteed.

When deciding whether to grant an extension and its length, I may consider:

The reason for the request
Whether the request was submitted before expiration
The type and size of the package
The number of sessions remaining
The training or behavior work being addressed
Previous extensions
Scheduling availability
Other relevant circumstances

Any approved extension must be confirmed by me in writing. Granting an extension in one situation does not require me to grant an extension in another.

7. Package transfers

A package may be used for or transferred to another dog living in the same household, subject to the suitability of the package and any additional intake, safety, or waiver requirements.

Packages may not be sold, shared, assigned, or transferred to another person or household without my written approval.

8. Package refunds

Expired packages and expired sessions are nonrefundable.

Before a package expires, a client may contact me to request a refund for unused services. Refund requests are considered case by case, and approval is not guaranteed.

When determining whether a refund is appropriate and the amount, I may consider services already delivered, sessions used, materials or online access provided, package discounts, administrative work, and other benefits already received.

Where permitted by law, an approved refund may be reduced by nonrefundable Wix, credit-card, booking-platform, or other third-party processing fees associated with the original purchase or refund. I will confirm the proposed refund amount with the client before processing a discretionary refund.

9. Private training session cancellations, rescheduling, and no-shows

Clients must cancel or request to reschedule a private training session at least 48 hours before its scheduled start time.

A private training session canceled or rescheduled with less than 48 hours’ notice is nonrefundable and will be charged in full or deducted from the client’s package. No refund, replacement session, restored package credit, or extension will be provided.

If I have already begun traveling to the agreed training location when the client cancels, the session is nonrefundable and will be charged in full or deducted from the client’s package, regardless of when the cancellation message is received.

Once the scheduled appointment time has begun, the session can no longer be rescheduled and will be treated as a no-show. The full fee or applicable package session will be forfeited.

If a client arrives late or is unavailable at the scheduled start time, the session will still end at its original ending time. The session will not be extended, and the full fee or applicable package deduction will still apply.

If I arrive late because of traffic, weather, travel delays, or another circumstance on my side, I will make reasonable efforts to provide the full scheduled training time by extending the session by the amount of the delay.

If extending the session is not reasonably possible, I will arrange an appropriate alternative, such as adding the missed time to a future session. Trainer lateness will not reduce the client’s purchased training time.

Any exception to the client cancellation policy is at my discretion and is not guaranteed.

10. Group-class cancellations by clients

Clients must cancel a group-class reservation at least 12 hours before the scheduled class start time.

When a client cancels at least 12 hours beforehand, the applicable class credit may be returned to the client’s active membership, subscription, package, or plan. The restored credit must be used within the original validity or membership period.

Canceling a class does not extend a membership, subscription, package, plan, or expiration date.

A group-class reservation canceled less than 12 hours before the scheduled start time is nonrefundable. The class payment or applicable class credit will be forfeited. No refund, replacement credit, extension, or makeup will be provided.

Failure to attend without canceling is treated as a no-show and results in the loss of the class payment or applicable class credit.

Any exception is at my discretion and is not guaranteed.

11. Multi-week group courses and withdrawal by clients

This section applies when a client enrolls in an entire fixed-date, multi-week group course rather than reserving separate group-class meetings.

Unless a different policy is displayed and accepted for a particular course:

Cancellation 14 or more calendar days before the course begins: 100% refund
Cancellation 7–13 calendar days before the course begins: 50% refund
Cancellation 0–6 calendar days before the course begins: no refund

A client may contact me concerning exceptional circumstances. Any additional refund, credit, transfer, or accommodation remains at my discretion.

Missed meetings within a multi-week course are not individually refundable. Makeup opportunities are not guaranteed and remain at my discretion based on availability, class structure, the number of affected participants, and the dog’s suitability for another group.

Course registration may not be transferred to another person or household without my written approval.

12. Memberships and automatically renewing plans

Certain group classes, including Connected Canine and Fun Sports 4 Paws offerings, may be sold through memberships or subscription plans that automatically renew every four weeks.

The applicable price, recurring charge, benefits, renewal period, and other material terms are displayed before purchase. By purchasing an automatically renewing membership, the client authorizes recurring charges to the selected payment method every four weeks until the membership is canceled.

Clients may cancel through the membership or plan-management page associated with their account. Cancellation must be completed before the next renewal charge to prevent the next four-week term from beginning.

Cancellation does not produce a refund for the current four-week term. The membership and any unused eligible class credits remain available until the end of the already-paid term.

At the end of the paid term, membership access and unused benefits expire unless otherwise stated in the applicable plan. There are no prorated or partial-term refunds.

A client may contact me concerning exceptional circumstances, but any refund, credit, or other accommodation remains at my discretion.

If a recurring payment fails, is declined, or is reversed, membership benefits may be suspended. The client and dog may be removed from upcoming classes until payment is resolved. I may cancel the membership if payment is not successfully completed.

Cancellation of a membership does not cancel or refund charges that were properly processed before the cancellation became effective.

Renewal confirmations, acknowledgments, and notices will be provided as required by applicable law. Clients are responsible for keeping their contact and payment information current.

13. Class eligibility and safety

Each class may have different eligibility, prerequisite, equipment, handling, health, and safety requirements. Clients are responsible for reviewing the class description and contacting me before enrollment if they are uncertain whether a class is appropriate.

Depending on the class:

Dog-reactive dogs may be permitted when the structure allows safe individual participation.
Human-reactive dogs may require prior discussion and written approval.
Some classes may be limited to dogs that are comfortable working near other dogs and people.
Dogs may be required to rest in vehicles, crates, or designated areas between turns.
Specific equipment may be required.
E-collars, prong collars, choke chains, and other aversive equipment may be prohibited.
Prior training experience or completion of an introductory class may be required.
A class-specific intake form, questionnaire, participation agreement, or waiver may be required.

Clients must follow safety instructions, maintain appropriate control of their dogs, and prevent unwanted contact with other dogs or people.

I may refuse, modify, pause, or end participation if I reasonably believe that a dog, handler, piece of equipment, health condition, environmental condition, or behavior creates a safety or welfare concern.

When appropriate, I may recommend a different group class, private training, veterinary evaluation, or another qualified professional.

14. Illness and health

Dogs showing signs of contagious illness must not attend in-person services. This may include coughing, vomiting, diarrhea, fever, unusual discharge, or known recent exposure to a contagious disease.

Clients must notify me promptly if their dog becomes ill or injured. Participation may be postponed, refused, or modified when reasonably necessary for the dog’s welfare or the safety of others.

The applicable cancellation policy may still apply. Any exception is considered case by case and is not guaranteed.

15. Class cancellation by dreamlike4paws

Group classes generally require at least three enrolled participants.

If fewer than three participants are enrolled, I may cancel or reschedule the class. When reasonably possible, notice of a cancellation based on insufficient enrollment will be provided at least 12 hours before the scheduled class start time.

If I cancel a group class, the applicable class credit will be returned to the client’s active membership, subscription, package, or plan for use on another eligible date. A client who paid separately for the canceled class may receive a rescheduled class, account credit, or refund, as appropriate.

A restored class credit remains subject to the original membership, subscription, package, or plan expiration date unless I provide an extension in writing.

A client who cannot attend one proposed makeup date may use the restored credit for another eligible class, subject to availability and the applicable expiration date.

I may cancel, postpone, shorten, relocate, move indoors, or modify a class with less than 12 hours’ notice when reasonably necessary because of trainer illness, an emergency, hazardous weather, unsafe travel conditions, facility closure, poor air quality, or another safety or welfare concern.

When circumstances require it, notice may be provided approximately one hour before the class or as soon as reasonably possible.

16. Weather, emergencies, and unsafe conditions

I may cancel, postpone, shorten, relocate, move indoors, or modify a group class, private training session, workshop, course, or other service when conditions may be unsafe or unsuitable for a person or dog.

Relevant conditions may include:

Excessive heat or cold
Unsafe pavement or ground temperatures
Snow, ice, flooding, or hazardous roads
Lightning or thunderstorms
Tornado, severe-thunderstorm, or other official watches or warnings
Hail or high winds
Poor air quality or wildfire smoke
Facility or location closures
Public emergencies
Other circumstances outside my reasonable control

Safety decisions may consider temperature, wind chill, humidity, direct sunlight, pavement conditions, air quality, the planned activity, the location, and the age, breed, health, and individual needs of participating dogs.

If I cancel a private training session, the session will be rescheduled or returned to the applicable package.

If a scheduled group class proceeds but an individual client chooses not to attend because of weather, travel concerns, or personal preference, the absence does not create a right to a refund, restored credit, extension, or makeup.

17. Other trainer cancellations and changes to services

I reserve the right to cancel, reschedule, relocate, modify, combine, or discontinue a service because of safety concerns, illness, emergencies, insufficient enrollment, facility availability, weather, or other reasonable circumstances.

When I cancel a service, I may offer a rescheduled date, restore the session or class to an applicable package or plan, issue account credit, or provide an appropriate refund.

Changes to location, exercises, class structure, or training content may be made when reasonably necessary to support safety, welfare, or the training objectives.

18. Online courses, recordings, and digital access

The length of access to online content is stated in the applicable class, course, package, or purchase description.

Access begins on the class start date, when the client is added to the online content, or as otherwise stated for the applicable offering.

Certain online class content may remain available for 365 days. Other content may have a shorter or longer access period. The access period displayed when the client enrolls controls.

When the access period ends, the client may be automatically removed from the course or platform. Expired online access is nonrefundable and is not extended merely because the client did not view or complete the material.

Online materials and accounts are intended for the purchasing client and household. They may not be shared, resold, copied, published, distributed, or used for commercial purposes except where I expressly permit sharing.

19. Photos, video, and recordings

Some private training sessions, classes, or courses may be recorded for training review, demonstrations, or the client’s personal reference.

Separate permission will be requested before identifiable images or recordings of a client or dog are used publicly for advertising, social media, educational content, or other promotional purposes, unless another applicable signed agreement already provides that permission.

Clients may opt out of public photo or video use. Opting out of promotional use will not disqualify a client from training unless recording is an essential and clearly disclosed component of the service.

Clients may not record other participants, dogs, private conversations, or proprietary course content without permission.

20. Client responsibilities and assumption of risk

Working with dogs involves inherent and sometimes unpredictable risks. Dogs may pull, jump, scratch, bite, run away, collide with people or animals, damage property, or react unexpectedly to their environment.

Clients remain responsible for their dogs and for taking reasonable steps to prevent injury or property damage. Clients must use appropriate supervision and management and follow safety instructions provided during services.

Training information does not replace veterinary diagnosis or treatment. Clients should consult a veterinarian regarding medical concerns and when behavior may be influenced by pain, illness, medication, or another health condition.

Specialized training, including rattlesnake avoidance, cannot guarantee that a dog or person will never encounter, approach, or be bitten by a snake or experience another injury.

Applicable service-specific waivers, releases, and risk acknowledgments apply in addition to these Terms.

21. Right to stop or question training

Clients may ask questions about the training process and the methods being used.

A client may request that an exercise or handling interaction be paused or stopped, particularly when the client is uncomfortable with how the dog is being handled. The client and trainer will then discuss whether and how it is appropriate to continue.

Stopping an exercise does not necessarily create a right to a refund for services already delivered.

22. Intellectual property

Website content, course materials, written plans, handouts, graphics, branding, photographs, audio, videos, demonstrations, and other original materials are owned by or licensed to dreamlike4paws LLC and are protected by applicable intellectual-property laws.

Unless expressly authorized, clients may not sell, license, reproduce, distribute, publish, publicly display, modify, or create derivative commercial works from these materials.

Materials expressly identified as shareable may be shared within the stated limitations.

23. Third-party services and links

The website and services may use or link to third-party providers, including Wix, payment processors, communication platforms, mapping services, partner organizations, and external websites.

I am not responsible for third-party content, availability, privacy practices, errors, products, fulfillment, or services. Use of a third-party platform may also be subject to that provider’s terms and policies.

24. Privacy

I collect information reasonably necessary to operate the website, process purchases, communicate with clients, assess training needs, provide services, maintain safety, and comply with legal or business obligations.

Information may include:

Contact and account information
Payment and transaction information processed through third-party providers
Information about clients, households, and dogs
Training goals and behavior histories
Health or veterinary information voluntarily provided for training purposes
Intake forms, waivers, and communications
Photos and recordings
Website usage and cookie information collected through the website platform

I do not sell or loan personal information.

Information may be shared with service providers that help operate the website, process payments, manage bookings, deliver communications, or provide requested services.

Information may also be disclosed with consent, when required by law, when reasonably necessary to protect safety or legal rights, or as authorized through a veterinary release or similar agreement.

Clients should not submit information they are not authorized to provide.

25. Promotional and service-related communications

Marketing consent is separate from purchasing or participating in training except for transactional communications necessary to provide a purchased service.

Clients may unsubscribe from promotional emails by using the provided unsubscribe link or contacting me.

Clients may continue to receive necessary booking confirmations, package-expiration notices, renewal information, schedule changes, safety information, purchase receipts, and other service-related communications.

26. Account or service suspension

I may suspend or terminate access to an account, class, membership, online course, or other service when reasonably necessary because of:

Nonpayment or reversed payment
Violation of these Terms or an applicable waiver
Unsafe behavior
Failure to disclose material safety information
Harassment or inappropriate conduct
Misuse of content or accounts
Violation of applicable law
A significant welfare concern involving a person or dog

The financial effect of suspension or termination will depend on the circumstances, services already provided, and applicable law.

27. Website and educational disclaimer

Website information, social-media content, downloads, and other general educational materials are provided for informational purposes.

They are not a substitute for individualized training, behavior assessment, veterinary diagnosis or treatment, medical advice, or legal advice.

Users remain responsible for deciding whether general information is appropriate for their dogs and circumstances and should seek qualified professional assistance when needed.

28. Limitation of liability

To the fullest extent permitted by applicable law, dreamlike4paws LLC is not liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from the use of, or inability to use, the website, online content, or services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Service-specific liability waivers, informed-consent documents, and risk acknowledgments apply in addition to these Terms.

29. Indemnification

To the extent permitted by law, clients agree to indemnify and hold harmless dreamlike4paws LLC from third-party claims, losses, liabilities, damages, and reasonable expenses arising from the client’s violation of these Terms, unlawful conduct, material misrepresentation, or failure to maintain reasonable control of their dog.

This provision does not apply where prohibited by law.

30. Changes to offerings

I may change, limit, replace, or discontinue future services, packages, classes, memberships, online content, features, or availability.

A change to future offerings does not automatically create a refund right for services already properly delivered. Existing purchases will be handled according to the terms applicable at the time of purchase, applicable law, and any written agreement made with the client.

31. Changes to these Terms

I may update these Terms to reflect changes in services, business practices, technology, or legal requirements.

The updated version will be posted with a revised effective date. Material changes may also be communicated through the website, email, account notification, or another reasonable method.

The Terms and service-specific conditions presented at the time of purchase generally govern that purchase, except where a change is required by law, concerns immediate safety, or is expressly accepted by the client.

32. Governing law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

Any dispute will be handled in a court of competent jurisdiction as permitted by applicable law.

33. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

34. Complete agreement and order of precedence

These Terms, together with the applicable purchase description, checkout disclosures, booking terms, intake forms, waivers, participation agreements, and written amendments, constitute the agreement governing the applicable service.

If a service-specific signed agreement conflicts with these general Terms, the more specific provision will control for that service unless prohibited by law.

35. Contact information

Questions, extension requests, cancellation requests that cannot be completed through the applicable account page, and other written communications may be directed to:

dreamlike4paws LLC
Email: dreamlike4paws@icloud.com
Telephone: 719-229-2314
Colorado, United States